Terms of Service
Last updated: March 2025
Welcome to SpyderSage.ai. These Terms of Service (“Terms”) govern your access to and use of the SpyderSage.ai platform, website, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Acceptance of Terms
By creating an account or using SpyderSage.ai, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Account Registration
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3. Description of Service
SpyderSage.ai is an AI-powered SEO and marketing automation platform. The Service includes, but is not limited to:
- Automated SEO audits covering technical SEO, on-page optimization, and site performance
- AI-powered auto-fix engine that applies recommended changes to your website
- AI content generation including blog posts, meta descriptions, and other marketing copy
- Keyword research and rank tracking
- Backlink analysis and automated outreach
- Integration with third-party platforms including Shopify and WordPress
- SEO reporting and analytics dashboards
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
4. User Responsibilities
You agree that you will:
- Use the Service only for lawful purposes and in accordance with these Terms
- Not use the Service to generate spam, misleading content, or content that violates any applicable laws
- Not attempt to reverse-engineer, decompile, or disassemble any part of the Service
- Not interfere with or disrupt the integrity or performance of the Service
- Not use automated scripts or bots to access the Service outside of its intended APIs
- Only connect websites and platforms that you own or have explicit authorization to manage
5. Subscription and Payment
Certain features of the Service require a paid subscription. By selecting a paid plan, you agree to pay the applicable fees as described at the time of purchase. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. Refunds are handled in accordance with our refund policy, which may be updated from time to time.
6. Intellectual Property
The Service, including its design, code, algorithms, branding, and documentation, is owned by SpyderSage.ai and protected by intellectual property laws. You retain ownership of the content you create using the Service, including AI-generated content produced at your direction. However, you grant us a limited, non-exclusive license to process and store your content as necessary to provide the Service.
You may not copy, modify, distribute, sell, or lease any part of the Service or its underlying technology without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, SpyderSage.ai and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of the Service.
The Service is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of the Service. AI-generated content and SEO recommendations are provided for informational purposes and should be reviewed before implementation.
8. Termination
We may suspend or terminate your account at any time if you violate these Terms or engage in conduct that we reasonably believe is harmful to the Service or other users. You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service ceases immediately, and we may delete your account data after a reasonable retention period.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
10. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.
11. Contact
If you have any questions about these Terms, please contact us at support@spydersage.ai.